FAQ
Frequently asked questions
Answers on file types, sizes, software, fonts, editing, the licence, billing and cancelling.
Files and editing
What file types do I get?
Every template comes as a layered PSD you can edit, plus ready-to-print PNG and JPG files.
What sizes are included?
2x6 photo strips and 4x6 prints.
Which photo booth software do the templates work with?
The PNG files are standard image overlays that most booth software can import. If you use something else, try the free pack first to check it works in your setup.
Are the fonts included?
Each download includes a link to every font used, so you can install them before editing. Some fonts may have their own licence terms; please check them before use.
Do I need Photoshop to edit the templates?
You need software that opens layered PSD files to edit text and layers. If you do not need to change anything, you can print the PNG or JPG as it is.
Can I add my client's names, dates or logo?
Yes. That is what the layered PSD is for. Change names, dates and wording, and add a client's logo for their event.
Using the templates
How do I get my files?
Checkout is through Payhip, and files download instantly. Members download from the members' area.
What is the licence? (Also known as the template license)
You can use the templates at your own client events and edit them for those clients. You cannot resell, share or redistribute the files, or upload them to template marketplaces. Read the full licence.
Can I keep using templates after I cancel?
No. Your licence to use the templates ends when your membership ends, so please stop using and delete the files, including ones you already downloaded, for any new events. Prints already delivered to your clients before you cancelled are fine.
Billing and cancelling
How does billing work?
There are two plans. Yearly, the best value: US$59.94/year, 50% off compared with 12 months of monthly at US$119.88 (about US$5.00/month), at every renewal. Monthly: US$9.99/month. Prices are in US dollars and sales tax is added at checkout where it applies. Billing renews automatically until you cancel.
How do I cancel?
Cancel any time from your Payhip account. Access to the members' area ends as soon as you cancel, so download what you need first.
Is there a money-back guarantee?
Yes. Memberships, monthly or yearly, come with a 30-day money-back guarantee. If you're not happy, contact us within 30 days of paying and we will give you a full refund.
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